When will I receive my order?
Orders take 2-7 days to create, print and package. Standard shipping is an additional 3-5 business days. We ship from Los Angeles, CA.
Can I return or exchange an item?
Because our items are custom and we print on-demand, we do not accept returns or exchanges due to change of heart.
If you receive misprinted/damaged/defective items, please e-mail a photo of the item(s) to firstname.lastname@example.org and we will send you a replacement at no cost to you. Claims must be submitted within 30 days after the product has been received.
What if I can't find my child's allergy?
We continuously update our food allergy "cast of characters" but if you do not see your child's particular allergy, feel free to email us at email@example.com